08-23-2018 07:11 - last edited on 08-24-2018 06:13 by AlejandraFitbit
08-23-2018 07:11 - last edited on 08-24-2018 06:13 by AlejandraFitbit
My Fitbit Blaze has stopped vibrating. I have restarted the watch thru settings as well as restarted using back and select buttons. I have tried stopwatch. I have tried removing alarms and re-setting them up.I have restarted my phone and synced with the app. Nothing is working - please help!
Moderator edit: subject for clarity
08-24-2018 06:14
08-24-2018 06:14
It's great to welcome you @angelacw.
Thanks for troubleshooting this by yourself. Since the instructions you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.