09-28-2018
16:50
- last edited on
09-30-2018
04:12
by
AlejandraFitbit
09-28-2018
16:50
- last edited on
09-30-2018
04:12
by
AlejandraFitbit
Hi, My Fitbit Blaze is not vibrating during the relax mode. It vibrates when I put it into relax mode but does not vibrate throughout the entire 2 or 5 minutes. I have restarted it several times. Any suggestions would be helpful and appreciated. Thanks! Jay
Moderator edit: subject for clarity
09-30-2018 04:14
09-30-2018 04:14
Hey @JayWes, welcome to the Community.
Thanks for troubleshooting this by yourself. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.