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Blaze not vibrating

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‎10-10-2018 22:18 - last edited on ‎10-11-2018 04:27 by Moderator Alum

‎10-10-2018 22:18 - last edited on ‎10-11-2018 04:27 by Moderator Alum

Hello, my Blaze no longer vibrates. I’ve tried all of the troubleshooting that has been displayed on this forum step by step, and still nothing.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎10-11-2018 04:33

‎10-11-2018 04:33

It's great to welcome you @CFriggle.

 

Thanks for troubleshooting this by yourself. Have you tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

After the restart process, set an alarm and see if the issue persists.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-11-2018 12:13

In response to AlejandraFitbit

‎10-11-2018 12:13

Hello, already tried that as well.

Cori Robinson Friggle
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‎10-12-2018 07:13

In response to CFriggle

‎10-12-2018 07:13

Thanks for the update @CFriggle. Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
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