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Blaze not working,screen black

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‎11-11-2019 13:38

‎11-11-2019 13:38

Hi, my blaze has a blank screen.  It is fully charged and the green lights are flashing.  I have tried restarting (holding left and bottom right buttons), the Fitbit logo appears but then it goes blank again. 

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‎11-12-2019 04:57

‎11-12-2019 04:57

Hello @Tashnix65, welcome to the Fitbit Community forums. 

 

Thank you for all the details that you've provided about your Blaze that is showing a blank screen and for confirming that you already tried the restart procedure. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. Keep an eye on your in box. 

 

Let me know about the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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