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Blaze notifications and GPS issues

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‎10-02-2018 14:23 - last edited on ‎10-03-2018 05:31 by Moderator Alum

‎10-02-2018 14:23 - last edited on ‎10-03-2018 05:31 by Moderator Alum

I don't want this to be a negative thread. I just need some help.

Since the most recent update to the Fitbit app a couple of weeks ago I have not been receiving any notifications on from my phone on my Blaze.

Plus using the GPS of my phone feature is not working, I use my Blaze to track my daily walks and when I start the exercise it connects to the phone GPS for a couple of minutes then drops and does not return.

 

In my attempts to fix these issues I have unpaired and repaired the Blaze to my phone (Samsung Galaxy S7 running Android 8.0.0), rebooted my Blaze and uninstalled/reinstalled the Fitbit app. Does anyone have any other ideas?

 

 

Moderator edit: subject for clarity

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‎10-03-2018 05:38

‎10-03-2018 05:38

Hey @SharWill, it's great to welcome you.

 

I will be glad to help you with the issues you are experiencing with your tracker, please take a look at the following links and follow the instructions provide there:

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-04-2018 01:06

In response to AlejandraFitbit

‎10-04-2018 01:06

Thanks for your suggestions however I have followed everything in those instructions and I am still not getting any notifications from my phone on my Blaze.  Is there anything else I can do?

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