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Blaze notifications not working correctly

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‎09-04-2019 06:38 - last edited on ‎09-06-2019 07:38 by Fitbit Moderator

‎09-04-2019 06:38 - last edited on ‎09-06-2019 07:38 by Fitbit Moderator

My blaze started this morning buzzing the last notification. So I turned off notifications. Now it alerts me there are no notifications every 10-30 seconds. 

 

I've tried the restart. I've tried the shutdown. The Blaze won't stay shutdown. It will automatically reboot without being touched, and without seeming like any buttons are pressed. 

 

Please help, this is driving me insane. 

 

 

Moderator edit: updated subject for clarity

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‎09-06-2019 07:37 - edited ‎06-16-2024 06:41

‎09-06-2019 07:37 - edited ‎06-16-2024 06:41

Hi there @Papstopher, welcome to the Community Forums. I'm sorry for the late response. I'm totally understand how you feel and I appreciate your efforts in troubleshooting your Blaze's notifications prior to contacting us. 

Since the restart didn't work, I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if there's anything else I may do to assist you with.

Maria | Community Moderator, Fitbit


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