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Blaze screen won't swipe

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‎09-04-2019 05:22 - last edited on ‎09-06-2019 07:26 by Fitbit Moderator

‎09-04-2019 05:22 - last edited on ‎09-06-2019 07:26 by Fitbit Moderator

the screen of my blaze is behaving erratically. i am unable to swipe to next subject nor once with more difficulty i go to next screen i am not able to go to the sub sections of the screen. Otherwise the count is correct and i have reset the watch by pressing the buttons as prescribed. please help

 

 

Moderator edit: updated subject for clarity

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‎09-06-2019 07:31 - edited ‎06-16-2024 06:41

‎09-06-2019 07:31 - edited ‎06-16-2024 06:41

Hi there @BigBen73, welcome to the Community Forums. I'm sorry for the late response. Thanks for already restarting your Blaze as suggested in the forums, nice way to go! 

Since the restart didn't work, I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if there's anything else I may do to assist you with.

Maria | Community Moderator, Fitbit


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