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Blaze notifications not working.

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‎05-17-2017 09:26

‎05-17-2017 09:26

I am not sure what the problem is, but recently my Blaze will not receive notifications????  I keep going in to allow notifications and it works for a little while (12 hours or so) then it stops again.  Then I check the app again and notifications are not allowed, so I have to allow then again.  I have to do this several times a day and it is driving me nuts!!!  I have a Samsung S4 and it was working fine until about 3 or 4 week ago.

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3 REPLIES 3

‎05-17-2017 09:53

‎05-17-2017 09:53

Hi

 

Make sure the latest fitbit app version is installed.

 

Feel free to:

 

  • turn off the notifications,
  • restart the tracker,
  • turn on notifications,
  • restart the tracker once more.

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

 

Hope it helps

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‎05-18-2017 08:07

In response to SunsetRunner

‎05-18-2017 08:07

I tried that as well, and still having issues.... 

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‎05-18-2017 09:44

In response to HDBrian

‎05-18-2017 09:44

Feel free to contact the Fitbit Support Team so they can assist further getting a solution: India | United Kingdom | United States

 

Mention what you've already tried to speed things up.

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