Blaze orange flashing screen

[Dcarter06]

My blaze turned on when I woke up and synced fine. I drove to the gym (its -2°) today and when I looked at my Fitbit in the gym it has been doing this pixelated flashing screen for about 15 minutes now. What do I do?!

[SteveH · Accepted solution]

First thing to try when a fitbit misbehaves is a restart using the following procedure:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.
3. If your Fitbit Blaze or Fitbit Ionic doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

 It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

Hopefully that'll sort it. If not then it could be a hardware failure in which case contacting customer support would be your best option: contact.fitbit.com

[Dcarter06]

This worked, thank you so much!