Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze rejecting pairing

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I'm seriously getting super pissed with this Blaze !!!! It was working fine and now it just keeps rejecting the pairing to my Galaxy S6. It only connects via Blaze classic, which doesn't do anything. I tried restarting, re-scan, ressetting, NOTHING !!!!!!! It's worst than pairing the Aria Scale. This is BS !!!

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

You can not pair your tracker this way @SunsetRunner

 

You need to use the Fitbit app to setup the tracker to your Fitbit account. After it is setup to your Fitbit account. The Fitbit software, you must be logged into your account, will then pair the tracker to your phone/pc.

 

You say it was working fine, is it still connected to your fitbit account? If so then open the app, log into your fitbit account, the tracker should sync. If it doesn't we can troubleshoot the non sync issue.

 

If the tracker has been removed from the fitbit account, and tge app can not find it, we need to fix tje non sync issue that was complicated by removing the tracker.

 

Let us know where the problem is, as nfvat what step it occurs.

View best answer in original post

Best Answer
4 REPLIES 4

You can not pair your tracker this way @SunsetRunner

 

You need to use the Fitbit app to setup the tracker to your Fitbit account. After it is setup to your Fitbit account. The Fitbit software, you must be logged into your account, will then pair the tracker to your phone/pc.

 

You say it was working fine, is it still connected to your fitbit account? If so then open the app, log into your fitbit account, the tracker should sync. If it doesn't we can troubleshoot the non sync issue.

 

If the tracker has been removed from the fitbit account, and tge app can not find it, we need to fix tje non sync issue that was complicated by removing the tracker.

 

Let us know where the problem is, as nfvat what step it occurs.

Best Answer

Oy ! Thank you. Good to go

Best Answer
0 Votes

thanks for that reply a while back it worked. Now I have a new Android phone and I cant seem to pair it again.

Best Answer
0 Votes

got it going had to take the blaze off account and reconnect.

Best Answer
0 Votes