help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze's display filled with horizontal lines

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2019 05:08 - last edited on ‎03-22-2019 14:42 by Fitbit Moderator

‎03-19-2019 05:08 - last edited on ‎03-22-2019 14:42 by Fitbit Moderator

My Fitbit Blaze screen filled up with colored horizontal lines.IMG_E0814.JPG Please help me to resolve.

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
4 REPLIES 4

‎03-22-2019 14:45

‎03-22-2019 14:45

Welcome on board @PK72, it's nice to see you around here! Sorry to hear that your Blaze's display is filling with horizontal lines. Thanks for sharing a photo showing how it looks like.

 

I went ahead and created a case for you with our Support team. Someone will reach out to you soon to offer their assistance. Please keep a lookout in your inbox to the email address associated with this account.

 

Ping me out if you need further assistance, I'll be around! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎08-31-2020 09:18

In response to MarreFitbit

‎08-31-2020 09:18

Hello,

 

I am having this exact same issue with my Fitbit Blaze. I've tried performing the hard reset process but nothing we've done has gotten it to reset. The logo does not reappear when trying the reset process.

 

@MarreFitbit would you be able to help create a case with the support team to see what can be done to bring our Fitbit Blaze back to life?

 

Thanks!

 

 

Best Answer
0 Votes

‎09-01-2020 10:11

In response to phlflyer1

‎09-01-2020 10:11

Love my Blaze but got this same problem last week.  Have tried everything to reset.  Can you help!

Best Answer
0 Votes

‎09-04-2020 16:19

‎09-04-2020 16:19

My Blaze just started doing this too.....just a few hours ago.....had been working fine all day. It's now going back and forth from horizontal lines.....to blank screen with dim back light.....then horizontal lines....repeat. .  It's still doing that and now it won't sync....starts to sync - then screen says : " An error occurred while syncing ! An unknown error has occurred ! "

Best Answer
0 Votes