Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze screen automatically changing every second without prompting

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Just beyond my warranty period and my Blaze starts misbehaving. 

 

The screen (without prompting) will suddenly start cycling through the screens so fast they are hard to read. This makes the device totally useless. I also cannot get the screen to change by touching it. 

 

The only way out is to restart the device and hope it doesnt start cycling screens again. I still can't get the screen to change by touching it even if I restart.

 

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions
That happened to me with a charge HR. I called support and told them my Fitbit was going crazy. They checked my Fitbit and were able to see what it was doing right away and sent me a new one. I would give support a call. For what it is worth, I was worried I may have just past my warranty period on mine as well but turned out okay. Worth a phone call.

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

I don't see any video, my first thinking would be to clean the screen with a non soap based cleanser like Cetaphil, or rubbing alcohol and a lint free cloth. 

Best Answer
0 Votes

Thanks Rich, I'll try that. I couldn't find a way to upload the video..do you know how?

Best Answer
0 Votes

The easiest way I know of is to upload to Dropbox or Google then provide a link. 

Best Answer
0 Votes
That happened to me with a charge HR. I called support and told them my Fitbit was going crazy. They checked my Fitbit and were able to see what it was doing right away and sent me a new one. I would give support a call. For what it is worth, I was worried I may have just past my warranty period on mine as well but turned out okay. Worth a phone call.
Best Answer
0 Votes