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Blaze screen black

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Blaze screen went black. I put in charger and tried the hard restart and nothing. I have not had any issues with the Blaze until the new 6.2018 software update. My Blaze is not that old. Is Fitbit forcing us to spend $300 for their new watch? Please help.

 

 

Moderator edit: subject for clarity

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My Fitbit is black too. I I need help!

 

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It's great to see you guys around @red2goldie and @Verodebarboza.

 

Thanks for troubleshooting this by yourselves. I would like to know if you have already contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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