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Blaze screen blank and unresponsive.

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‎04-11-2019 08:37 - last edited on ‎04-15-2019 08:45 by Moderator Alum

‎04-11-2019 08:37 - last edited on ‎04-15-2019 08:45 by Moderator Alum

The battery on my blaze started getting worse over time and eventually will not turn on reset or anything. Heart rate lights are on ....but nobodys home. Very disapointing as now i have several different bands to go with it.

 

Moderator Edit: Clarified Subject.

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‎04-15-2019 08:48

‎04-15-2019 08:48

Hello @Jay16 have a warm welcome to the Fitbit Community. 

 

I appreciate your participation in the Forums and for sharing your experience with us. I would like to thank you for letting us know you've already tried to troubleshoot this issue by restarting your Blaze. 

 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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