07-20-2018
00:34
- last edited on
07-21-2018
04:23
by
AlejandraFitbit
07-20-2018
00:34
- last edited on
07-21-2018
04:23
by
AlejandraFitbit
The screen only shows start up logo and blinks. Tried reset, tried removing from phone account and repairing, tried turning off Bluetooth. Seems to be stuck in loop.
Moderator edit: subject for clarity
07-21-2018 04:24
07-21-2018 04:24
Welcome to the Community @Smlacey.
I appreciate all the efforts in trying to fix this issue. Since all the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.