Blaze screen bouncing back and forth

[ask4menu]

My screen keeps bouncing back and forth rapidly to the point I can’t read it well. Still seems to be tracking info but the shaking of info back and forth is abnormal and irritating. What’s wrong?

Moderator edit: subject for clarity

[WendyB]

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

[Watsonr52]

Wendy,

why restart 3 Times? 

Your suggestion is Great and seems to have done the trick with 1 restart!

[WendyB]

@Watsonr52 because sometimes 1 does not work. 

But if it works on the first that's great 😁

[AlejandraFitbit]

Welcome to the Forums @Watsonr52, @ask4menu and @WendyB great to see you around.

@Watsonr52 it's great to hear that the instructions provided by our friend worked and that your tracker is now working properly. If you need anything else, do not hesitate to post it.

And I would like to know if this procedure worked for you too @ask4menu?

Hope to hear from you soon. 

[ask4menu]

Yes it did

Susan



Sent from my iPhone

[AlejandraFitbit]

Those are excellent news @ask4menu, if there is anything else we can help you with, do not hesitate to post it.

Happy stepping! 

[JG1380]

tried to reset several times.  no luck.  tech support has been useless.  since it is outside of the warranty they said there is nothing they can do.  where can i get a torque driver that fits the screws?  At this point i am left to open and try to repair myself.  Thanks for nothing Fitbit.