01-01-2017 22:46
01-01-2017 22:46
Hi all
in based in Australia and was given a blaze for christmas
had it less than a week and there is a thin hairline crack going diagonally across the screen
i haven't hit it against anything or dropped it. Pretty disappointed as only had and been wearing for 6 days
no really sure what to do?
Best Answer01-01-2017 23:51
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-01-2017 23:51
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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Best Answer
01-02-2017
03:36
- last edited on
08-12-2025
08:42
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-02-2017
03:36
- last edited on
08-12-2025
08:42
by
MarreFitbit
A warm welcome to the Community @Audsblaze and @WendyB thanks for stopping by.
It's weird to hear that a Blaze screen get damaged in 6 days but as recommended by our friend, please get in touch with our support team, for a faster response you can contact them via phone or chat.
Catch you later. ![]()
Best Answer