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Blaze not tracking steps accurately

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I plugged my blaze in to charge for a day. When I returned to use it again, it said I has taken over 20,000 steps and burned over 3000 calories. I had not moved through device at all in the last 24 hours. What do I do to get accurate information. It also never seems to get my sleep logged correctly.

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A warm welcome to the Community @Chrissyfollet. If your tracker registered steps while charging, I recommend restarting your tracker to avoid this to happen again. And to negate that extra information, you can manually log the activity driving by doing the following from a computer:

 

1. Go to the Activities page by clicking Log at the top of your dashboard, then click Activities. 
2. Under Log Activities, click a common activity or search for your activity in the search box. 
3. Select your activity from the search results. If the activity is not in our system, you have the option to create your own activity by clicking the Create custom activity text that will appear below the search field. 
4. Enter the duration, distance (if applicable), and start time of your activity. You have the option to manually enter the number of calories burned here if you'd like to. 
5. Click Log Activity. Your activity will now be visible and editable in the Logged Activities area.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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