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Blaze screen cracked

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‎10-15-2017 03:38 - last edited on ‎10-16-2017 08:46 by Moderator Alum

‎10-15-2017 03:38 - last edited on ‎10-16-2017 08:46 by Moderator Alum

Can cracked screens be replaced?

 

 

Moderator edit: Subject for clarity

Best Answer
4 REPLIES 4

‎10-15-2017 20:48

‎10-15-2017 20:48

Welcome to the forums!

 

I'm sorry but no.

 

The warranty is here Please read it before contacting support

 

https://www.fitbit.com/legal/returns-and-warranty

 

Support

http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-16-2017 08:48

‎10-16-2017 08:48

Hey there @Siels, welcome! And @WendyB thanks for stopping by.

 

Regarding to your Blaze damage, I recommend keeping an eye on your inbox for further assistance.

 

Catch you later. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎10-16-2017 09:20

In response to AlejandraFitbit

‎10-16-2017 09:20

Fitbit is the worst company that I have ever dealt with. My Blaze screen spontaneously cracked after 6 months. I never hit it and I wear it all the time. The product is defective!!!! Internal stress in the manufacturing of the the Blaze causes the glass to break. Wake up Fitbit a 25% discount to buy a $200 product is not a company that stands behind their products. I will NEVER buy another Fitbit product!!! I will go on every social media site to bash Fitbit. I lodged a formal complaint at bested and they agree that the they have had problems with Blaze screes cracking. Fitbit is not a quality producer!!!

Best Answer

‎10-16-2017 15:29

In response to AlejandraFitbit

‎10-16-2017 15:29

Thank you will do 😜

Best Answer