Blaze screen flickering

[hayden0731]

Hi, 

My Blaze lately has been doing random stuff like go on different screens like run and playing by itself on my phone. How do I stop it from doing that?

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @hayden0731, welcome to the Community.

If you haven't tried to restart your tracker, I recommend restarting it by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

Let me how it goes. 

[hayden0731]

i did that did not work

[AlejandraFitbit · Accepted solution]

Thanks for the update @hayden0731. Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

[delgadoofelia]

Thanks!  it worked for me and my flickering screen!  🙂

[dgrace1980]

I charge my Fitbit last night today it is jumping all the place can’t get it to stop or reset

[hayden0731]

Get a hold of @Fitbit customer service They help me out  

[AlejandraFitbit]

Welcome to the Community @delgadoofelia, @dgrace1980 and @hayden0731 thanks for the input.

@delgadoofelia, I am glad to hear that the instructions provided worked for you and that your tracker is now working properly. If there is anything else we can help you with, do not hesitate to post it.

@dgrace1980, upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution.

See you later.