01-19-2017 13:41 - edited 01-19-2017 13:52
01-19-2017 13:41 - edited 01-19-2017 13:52
I'm having trouble reading my Blaze Screen it's dark and nearly impossible to see what's on the screen. I've tried shutting it down and restarting it and still no joy, this is the 2nd fitbit I've had now (1st one the band broke) and was replaced by this one and now this thing is less than 12mth old and it's playing up, I also notice the screen sort of flickers every now and then.
I've also tried adjusting the brightness etc (near impossible to read anything on the screen to work out what's what but did manage to find the brightness setting and its on max and nearly impossible to read.
Battery is fully changed (lasts about 3 days at best before I get notification that it needs charging again.
honestly these things are garbage - never again!
Answered! Go to the Best Answer.
01-20-2017 03:09
01-20-2017 03:09
A warm welcome to the Community @BFScott. Thanks for troubleshooting this inconvenience by yourself. Since you have already tried all troubleshoot possible, I recommend getting in touch directly with our support team, I know they will be glad to help you out. For a faster response you can contact them via phone or chat.
Let me know how it goes.
01-20-2017 03:09
01-20-2017 03:09
A warm welcome to the Community @BFScott. Thanks for troubleshooting this inconvenience by yourself. Since you have already tried all troubleshoot possible, I recommend getting in touch directly with our support team, I know they will be glad to help you out. For a faster response you can contact them via phone or chat.
Let me know how it goes.
01-20-2017 15:34
01-20-2017 15:34
Thanks for that - I've contacted the support team and a new Blaze is being sent out - thanks again to Aldrin for his great support and for Fitbit for standing by their product, hopefully 3rd time lucky! I hope LOL