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Blaze screen is blank

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‎06-04-2018 05:08

‎06-04-2018 05:08

My Fitbit blaze screen stopped showing anything.. still have vibrations and still counting steps .. please help..

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‎06-04-2018 05:23

‎06-04-2018 05:23

Hopefully this is just a software glitch in which case a restart may fix it:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

If that doesn't help it may be a hardware issue, in which case you should contact customer support: contact.fitbit.com 

 

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