06-03-2018
10:42
- last edited on
06-04-2018
04:40
by
AlejandraFitbit
06-03-2018
10:42
- last edited on
06-04-2018
04:40
by
AlejandraFitbit
My Blaze screen has not been working since about lunch time today. It is still counting my steps and my workout class the green lights are still flashing but the screen is not working. I’ve tried restarting it vibrates but the screen still doesn’t light up. Any other suggestions?
06-04-2018 04:41
06-04-2018 04:41
A warm welcome to the Community @Jennrob.
Thanks for troubleshooting this by yourself. Since the restart procedure didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.
Keep me posted.
06-04-2018 12:36
06-04-2018 12:36
07-24-2018 15:27
07-24-2018 15:27
Same error has occurred with my fit bit screen, started going fuzzy during my workout today. Screen totally black, tried resetting, still black screen. Any suggestions?
07-25-2018 05:56
07-25-2018 05:56
Thanks for getting back @Jennrob. Like a month ago I escalated your case to your support team and was wondering if you received a solution for the issue you were experiencing with your tracker?
Hope to hear from you soon.