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Blaze screen won’t do anything

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‎04-11-2018 08:35

‎04-11-2018 08:35

Blaze screen won’t light up at all but it is still tracking with the app? 

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‎04-11-2018 09:16

‎04-11-2018 09:16

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-19-2018 02:30

In response to WendyB

‎04-19-2018 02:30

Still not working. Is there a way I can talk on the phone with a tech or warranty person

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