help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze screen won't turn off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-12-2017 16:31

‎06-12-2017 16:31

My watch screen get off and given screen like something loading

Best Answer
0 Votes
4 REPLIES 4

‎06-12-2017 20:19

‎06-12-2017 20:19

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-12-2017 23:26

In response to WendyB

‎06-12-2017 23:26

could you explain how I can restart

مُرسل من هاتف Huawei الخاص بي
Best Answer
0 Votes

‎06-18-2017 06:57 - last edited on ‎07-21-2025 06:57 by Fitbit Moderator

In response to yasser-hamli

‎06-18-2017 06:57 - last edited on ‎07-21-2025 06:57 by Fitbit Moderator

Hi there @yasser-hamli. Great to see you in the Community Forums! 🙂

To add to @WendyB's excellent advise of restarting your tracker, I would like to explain how to do this.

You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. After that, see if it makes any difference.

Let us know if you need more help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer

‎06-22-2018 18:38

In response to WendyB

‎06-22-2018 18:38

I'm having this issue too and I just did a chat with Customer Service and they informed me that I can get 25% off of another product as that is my only option since i'm well outside my year warranty period.

  I am so disappointed that there isn't another way to reboot/force quit/shutdown this $250 Blaze!  Looks like I am leaving the FitBit world.

Best Answer
0 Votes