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Blaze screen won't work at all

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‎08-27-2019 17:16 - last edited on ‎08-29-2019 15:20 by Fitbit Moderator

‎08-27-2019 17:16 - last edited on ‎08-29-2019 15:20 by Fitbit Moderator

My Blaze ain’t working at all. Screen is just black. Won’t charge. Pushing buttons does nothing. 

 

Moderator edit: updated subject for clarity

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‎08-29-2019 15:22 - edited ‎03-27-2024 13:09

‎08-29-2019 15:22 - edited ‎03-27-2024 13:09

@Raina2 Welcome to the Community Forums. I'm sorry for the late response. Thanks for letting us know about your Blaze's behavior. 

I'd recommend to restart your device by following the steps below:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Also, I recommend following the instructions provide in the help articles Why isn't my Fitbit device's battery charging? or Can I extend my Fitbit device's battery life?

Maria | Community Moderator, Fitbit


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