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Blaze sensor not working

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My green flashing lights don’t work can anyone help?

 

Thx

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

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Wendy | CA | Moto G6 Android

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Hey @AGGNES, welcome to the Community and @WendyB thanks for stopping by.

 

I would like to know if you keep having issues with your tracker's sensor light? Did you follow the instructions provided by our friend, did they work?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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No didn’t work


Moderator edit: personal info removed

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Thanks for the update @AGGNES. Did you contact our support team, have they offer you a solution for this?

 

Keep me posted. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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