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Blaze set up problems

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‎12-25-2016 20:40 - last edited on ‎12-11-2018 19:14 by Moderator Alum

‎12-25-2016 20:40 - last edited on ‎12-11-2018 19:14 by Moderator Alum

First Fitbit. I got the Blaze. And even after charging it up, and downloading app on my phone, and setting it up, even synced... my Fitbit screen still saysome fitbit.com/setup. I'm so confused. Please help.

 

 

Moderator edit: format

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‎12-25-2016 22:04

‎12-25-2016 22:04

Have you seen the hoilday quide posted at the top of th forum?

https://community.fitbit.com/t5/News-Announcements/Holiday-Setup-Guide/m-p/1708814/thread-id/5986

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-26-2016 05:00 - last edited on ‎08-13-2025 02:45 by Fitbit Moderator

‎12-26-2016 05:00 - last edited on ‎08-13-2025 02:45 by Fitbit Moderator

It's great to see you around @BeccaP16 and @WendyB thanks for stopping by.

I would like to know if you keep having problems setting up your tracker? If you do, could you please tell me which phone you have so I can provide you the correct setup procedure?

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-26-2016 05:20

In response to AlejandraFitbit

‎12-26-2016 05:20

I realized after setting up the app, I had to also hit 'update'. It took
longer than 10 minutes. So I walked away and when I came back it was all
working perfectly. Thanks for all the help.
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