Blaze setup help

[Rashmi]

Hi. I'm already using a surge and I'm trying to add new blaze to the app. While the app has identified the device and setup is complete with number validation but the device screen is still showing the set up message. I have restarted my phone, unpaired devices, nothing has helped. Tried restarting the Blaze but that's not happening for some odd reason. Pls suggest what should I do or check to ensure I can move forward from the setup message on the blaze for it to start tracking.

[doralooley]

For me it was a firmware issue and I had to swap through fitbit. It worked
for a month and has since died again!!

[jumbo77]

i can not sync with my cell phone blaze allways showes set up

[onthego1208]

set up my blaze

[Cro55BoneZ]

People keep saying over and over, "you must plug into your computer and setup that way"

Well thanks, but no thanks, not helping at all. It connected fine with my phone, but i dont have the greatest wifi for the update, so decided to do it through computer instead. But no matter what i do, unplug and plug back in, restart the fitbit, I still get the window saying plug in dongle...