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Blaze showing Fitbit icon

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‎08-29-2018 06:29 - last edited on ‎08-30-2018 06:01 by Moderator Alum

‎08-29-2018 06:29 - last edited on ‎08-30-2018 06:01 by Moderator Alum

Blaze symbol comes on but that’s as far as it goes. It then goes black and tries again to load but only gets as far as the Blaze symbol? Had it 2 years .. dead?

 

 

Moderator edit: subject for clarity

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‎08-30-2018 06:02

‎08-30-2018 06:02

Welcome to the Community @Douga8579.

 

I would like to know if you have tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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