help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze showing Fitbit logo

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-06-2018 02:06 - last edited on ‎08-08-2018 06:04 by Moderator Alum

‎08-06-2018 02:06 - last edited on ‎08-08-2018 06:04 by Moderator Alum

My Blaze is a year old now and it ran out of battery very quickly overnight. The logo is showing on the screen and not responding. I tried holding the left button and the bottom right together but no difference. It blinks slightly from time to time with the logo. The app won’t sync, thanks.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎08-08-2018 06:06 - last edited on ‎10-21-2025 11:19 by Fitbit Moderator

‎08-08-2018 06:06 - last edited on ‎10-21-2025 11:19 by Fitbit Moderator

Hey @4greatkids, it's great to welcome you.

Thanks for troubleshooting this by yourself. I would like to know if you have place your Blaze to charge again? If you haven't, I recommend trying this and see if the Fitbit logo goes away.

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes