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Blaze showing Fitbit logo

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‎08-06-2018 02:06 - last edited on ‎08-08-2018 06:04 by Moderator Alum

‎08-06-2018 02:06 - last edited on ‎08-08-2018 06:04 by Moderator Alum

My Blaze is a year old now and it ran out of battery very quickly overnight. The logo is showing on the screen and not responding. I tried holding the left button and the bottom right together but no difference. It blinks slightly from time to time with the logo. The app won’t sync, thanks.

 

 

Moderator edit: subject for clarity

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‎08-08-2018 06:06

‎08-08-2018 06:06

Hey @4greatkids, it's great to welcome you.

 

Thanks for troubleshooting this by yourself. I would like to know if you have place your Blaze to charge again? If you haven't, I recommend trying this and see if the Fitbit logo goes away.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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