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Blaze showing a thermometer icon

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‎07-12-2018 10:22 - last edited on ‎07-13-2018 04:43 by Moderator Alum

‎07-12-2018 10:22 - last edited on ‎07-13-2018 04:43 by Moderator Alum

Hi folks,

 

Can anyone help? My Blaze is just showing a red triangle with a thermometer in the middle. I've tried resetting the Blaze by holding the bottom left and right buttons together but nothing happens. Any help would be appreciated.

 

Rob

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎07-13-2018 04:45

‎07-13-2018 04:45

It's great to see new faces @Robefc1878, welcome!

 

Thanks for troubleshooting this by yourself. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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0 Votes

‎07-13-2018 04:57

In response to AlejandraFitbit

‎07-13-2018 04:57

Ok thank you
Best Answer

‎07-22-2018 21:45

In response to AlejandraFitbit

‎07-22-2018 21:45

All sorted now thank you for your help

Rob 

Best Answer

‎07-23-2018 04:21

In response to Robefc1878

‎07-23-2018 04:21

Thanks for keeping me updated @Robefc1878, I am glad to hear that your received a solution for this. If there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up! Robot wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer