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Blaze showing constantly the Fitbit logo

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‎09-21-2018 00:06 - last edited on ‎09-23-2018 04:12 by Moderator Alum

‎09-21-2018 00:06 - last edited on ‎09-23-2018 04:12 by Moderator Alum

I received my new Fitbit Blaze. When I put it into charging dock and connected to laptop USB charging point the Fitbit icon is continuously blinking for every few seconds when tapped and the screen remains blank. what should I do?

 

 

Moderator edit: subject for clarity

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‎09-23-2018 04:13

‎09-23-2018 04:13

Hey @arphani, a warm welcome to the Community.

 

Thanks for troubleshooting this by yourself. I would like to know if you have tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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