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Blaze showing incorrect time

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‎10-10-2017 07:09 - last edited on ‎10-11-2017 06:00 by Moderator Alum

‎10-10-2017 07:09 - last edited on ‎10-11-2017 06:00 by Moderator Alum

My Blaze displays the time as 10:08 PM and it is currently 9:08 AM ... I have synced it, unconnected and reconnected the blue tooth a few times, and even restarted my phone. Any idea how I can fix this?

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎10-10-2017 07:23

‎10-10-2017 07:23

It might be that your timezone is set incorrectly in your profile. You can check your here: https://www.fitbit.com/settings/profile

Best Answer

‎10-10-2017 11:22

‎10-10-2017 11:22

Time is not correct. How to adjust the time ?

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0 Votes

‎10-10-2017 14:42

In response to 6891A

‎10-10-2017 14:42

@6891A wrote:

Time is not correct. How to adjust the time ?

Sync your Blaze with your computer or phone. The time is pulled from the device.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎10-11-2017 06:02

In response to MikeF

‎10-11-2017 06:02

Hey there @mandieh, @6891A welcome! And @SteveH, @MikeF thanks for stopping by.

 

First of all, thanks for troubleshooting this by yourselves. If your trackers are showing incorrect time, I recommend changing your timezone to a complete different one, sync your trackers, put the correct time and sync again. To change the timezone, do the following from your Fitbit app:

 

  1. Tap the account icon
  2. Tap advanced settings
  3. Tap Timezone
  4. Select time
  5. Sync

 

Now, if the issue is directly with syncing, follow the instructions provided in the Having trouble syncing? post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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