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Blaze showing incorrect time

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‎10-17-2017 10:59 - last edited on ‎10-18-2017 06:03 by Moderator Alum

‎10-17-2017 10:59 - last edited on ‎10-18-2017 06:03 by Moderator Alum

I cannot get my device to stay on the proper time zone.

 

 

Moderator edit: subject for clarity

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‎10-17-2017 11:51

‎10-17-2017 11:51

Welcome to the forums!

 

Do a Restart at least 3 times
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to s different one. Sync it. Go back in and change it to the correct one and sync again


Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

 

Device will need to sync before it changes

Community Council Member

Wendy | CA | Moto G6 Android

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‎10-18-2017 06:04

‎10-18-2017 06:04

Hey @NanJ, welcome to the Community! And @WendyB, thanks for stopping by.

 

I just would like to know if your Blaze is now showing the correct time? Did you follow our friend's recommendations or are you still having issues?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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