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Blaze showing incorrect time.

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‎01-31-2018 17:58

‎01-31-2018 17:58

I have stopped and restarted it.  Synched it.  Nothing helps.  Any ideas?

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1 BEST ANSWER

Accepted Solutions

‎01-31-2018 20:28

‎01-31-2018 20:28

Since restart to not help try these steps:

 

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to s different one. Sync it. Go back in and change it to the correct one and sync again


Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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2 REPLIES 2

‎01-31-2018 20:28

‎01-31-2018 20:28

Since restart to not help try these steps:

 

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to s different one. Sync it. Go back in and change it to the correct one and sync again


Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎02-19-2018 06:58

In response to WendyB

‎02-19-2018 06:58

Sorry. Doesn't work. Everything syncs except the time on my Blaze. Changed to a different time zone. and Synced as recommended. Changed it back to correct time zone and synced. Still it is 6:44 minutes off. (Not even off by some multiple of 60 minutes ???)  Computer time is correct. Everything else it correct. Even uninstalled the app and reinstalled. shut down the fitbit and rebooted it. Everything. This is incredible frustrating. It happens about once a month. The watch is useless to me without the correct time. After a week or so, bingo, the correct time appears. I don't seem to be able to force the correct time. There is bug in the software somewhere that Fitbit is not owning up to.

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