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Blaze showing incorrect time

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‎04-26-2019 08:16 - last edited on ‎04-26-2019 14:29 by Fitbit Moderator

‎04-26-2019 08:16 - last edited on ‎04-26-2019 14:29 by Fitbit Moderator

I inadvertantly let the battery drain completely.  After I recharged the battery, the clock has been running about 20 minutes slow (the amount of time that the battery was dead).  Should not the clock have reset to the correct time at midnight?  Could it be that I had the Notification setting on Off?

 

Moderator edit: updated subject for clarity

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‎04-26-2019 13:50

‎04-26-2019 13:50

Hi @BlazeRich, it's nice to see you around!

 

Let me share that your Blaze will reset at midnight to start recording your stats. However to keep updated your information, including the date and time, you need to sync it with the Fitbit app. Please try the following steps:

 

1. If you have a computer, please open the Fitbit Connect.

2. Tap on the option to sync now and if requested, log in to your Fitbit account.

3. Once your device has synced, the date and time should update.

 

If you have a phone, please check the steps described here.

 

I'll be around, so let me know the outcome.

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