Blaze showing red bars

[JanetHiggins]

My Blaze is showing red bars and the Fitbit sign. I have tried to restart. Can some one help with this? Thanks

Moderator edit: subject updated for clarity

[FerdinandFitbit]

Hi there @JanetHiggins. Good to see you in the Community! 😄

Normally whenever you see red bars on your display, this means that the battery is very low and you need to charge it. Not really sure why it would be showing the Fitbit Logo but if you have already tried restarting it, you can put it to charge for about 1-2 hrs until it gets power again for it to work properly.

If this is not the situation, you can take a picture of how it looks for you and attach it in your reply for me to see exactly what you see and be able to tell what is going on.

I'll be looking forward for your reply. Anything else, let me know! 🙂

[JanetHiggins]

Here is my blaze. It will not charge.

[FerdinandFitbit]

Thanks for getting back @JanetHiggins 🙂

Sorry but I can't see the image you attached 😕 Make sure you're doing this from a computer and that you're choosing the option to attacha picture as you can see below: