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Blaze showing temperature icon

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‎10-18-2018 13:05 - last edited on ‎10-19-2018 04:34 by Moderator Alum

‎10-18-2018 13:05 - last edited on ‎10-19-2018 04:34 by Moderator Alum

As with many Fitbit Blaze, mine is coming up with the blue (cold) temperature icon (looks a bit like an airplane). This has been going on sporadically for a few months. At first I just put up with it as it was only off line for a hour or two. But then it started to happen every couple of days.

 

My daughter put me onto the reset procedure and after doing a set of 3 resets (as suggested on your forum) it came right for about two weeks. Now I have the icon back and I can't even do a reset.

 

This is really frustrating.

Mike

 

 

Moderator edit: subject for clarity

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‎10-19-2018 04:36

‎10-19-2018 04:36

A warm welcome to the Community @mikemarg.

 

I appreciate all the efforts in trying to fix this issue. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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