Blaze showing the wrong timezone

[AnnaWong]

The accurate time should be 3:12pm, but my Blaze shown 11:06am.

How can I reset the time ?

Moderator edit: updated subject for clarity

[claudette37]

Mine is off by 12 hours.  I was in another country that is12 hours ahead and it is not resetting itself.  I have reset the blaze, put it on the charger, changed time zone to PST, then back to EST, still no change.  I have been back in the states for 2 days and still not resetting.

i hate the blaze!!!

[MarreFitbit · Accepted solution]

Hello there @AnnaWong and @claudette37, welcome to the Community Forums. I'm sorry for the late response. I totally understand where your frustration is coming from. 

Note that the time might be showing wrong if the Blaze hasn't synced or if your device is not paired to your account. So, I'd recommend making sure that your device is successfully linked to your account and syncing with the Fitbit app. 

Said that, keep in mind that you'll need to sync your tracker in order for it to grab the timezone on your app and phone. If you're having syncing difficulties, please check: Why won't my Fitbit device sync? 

If the Blaze is syncing as it should, I recommend changing your timezone to a complete different one, sync your device, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Give this a go and let me know the outcome.