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Blaze showing thermometer

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‎08-22-2019 12:10 - last edited on ‎08-23-2019 10:10 by Fitbit Moderator

‎08-22-2019 12:10 - last edited on ‎08-23-2019 10:10 by Fitbit Moderator

Hi 

My blaze showed the thermometer icon for the first time in June, I live in Wales, it was neither hot nor cold. But I found the solution was to do a restart and it was ok. Since then it’s doing it more and more regularly and the restart isn’t working so it’s down for ages. It’s just over 18 months old so it’s out of warranty but the amount you pay i’d expect it to last longer. I’ve looked after it, it’s not damaged. Is there anything Fitbit can do? 

 

Moderator edit: Updated subject for clarity 

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‎08-23-2019 10:08

‎08-23-2019 10:08

It's great to see you around @Gemwelly. Thanks for the details mentioned and the troubleshooting performed prior posting. 

 

I would like you to confirm you've changed your environment because it can show if it's too hot or too cold. After this, you will need to restart your Blaze. I can create a case on your behalf with our Support team but keep in mind that they will provide options based in the Fitbit Warranty. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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