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Blaze shutting down constantly

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‎07-10-2018 23:21 - last edited on ‎07-11-2018 04:15 by Moderator Alum

‎07-10-2018 23:21 - last edited on ‎07-11-2018 04:15 by Moderator Alum

 My Blaze syncs with an Android. For several days my Blaze screen has been randomly shutting off, green lights and sync still in progress. So I reset the screen (hold down L. And R. Bottom button x10 sec) and the logo appears and screen goes back to normal without data lost. Then an hour later it will shut off again and I can't use or see the screen features at all. Wassup?

 

 

Moderator edit: subject for clarity

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‎07-11-2018 04:16

‎07-11-2018 04:16

Welcome to the Community @Karissa22.

 

Thanks for troubleshooting this by yourself. I would like to know if you have contacted our support team, have they offer a solution for this?

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

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