Blaze won't stop vibrating

[Phasor]

Hello,

My Fitbit Blaze won't stop vibrating. I've tried resetting it multiple times, both via the dual button press and through the shutdown option in settings. I've also tried syncing it multiple times. It vibrates violently until it runs out of battery. When charging, even when flat, as soon as I click it in it says it's fully charged, and then it starts vibrating again.

What else can be done?

Thanks,

Feyza

[AlejandraFitbit]

It's great to welcome you @Phasor.

I appreciate the efforts in trying to fix this issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted.