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Blaze silent alert not working

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‎10-19-2016 14:43

‎10-19-2016 14:43

I purchased my Blaze about a month ago and the silent alerts are spotty at best. I set three alarms this morning: 6:00, 6:15 and 6:30. Only the 6:30 alarm went off. Pretty frustrating. Please let me know a solution to this problem. Thanks.

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3 REPLIES 3

‎10-20-2016 04:04

‎10-20-2016 04:04

Welcome to the Community @duffman. If the alarm feature is not working properly. I recommend restarting your Blaze, after the restart process test your tracker by setting up a couple of alarms. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-25-2016 20:13

In response to AlejandraFitbit

‎10-25-2016 20:13

Hi there. The solution you proposed did not work. The silent alarms are still failing to go off sometimes. Please let me know what else to try. Thanks.

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‎10-26-2016 05:14

In response to duffman

‎10-26-2016 05:14

Thanks for the information @duffman. At this point, I recommend getting in touch with our support team since they have the proper tools to see what's wrong with your Blaze. For a faster response you can contact them via phone or chat.

 

See you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer