02-16-2017
22:10
- last edited on
02-17-2017
03:09
by
AlejandraFitbit
02-16-2017
22:10
- last edited on
02-17-2017
03:09
by
AlejandraFitbit
Help! My Blaze isn't tracking sleep properly. It says I am getting way less sleep than I actually am and says I am very restless and awake a lot more than I am. For example, it says I only got 4 hours of sleep but I was asleep for over 8. I've restarted it multiple times with no success. It only started a couple weeks ago but I'm stuck at this point. Any help is appreciated!
Moderator edit: Subject for clarity
02-17-2017 03:08
02-17-2017 03:08
Welcome to the Forums @JBraz and thanks for troubleshooting this inconvenience by yourself. If your Blaze is not tracking correctly your sleep, I recommend restarting the device a couple of times more and check that you are wearing it correctly at the moment of going to bed.
In the meantime, you can edit those sleep logs by doing the following from a computer:
Catch you later.
02-17-2017 08:34
02-17-2017 08:34
Hi JBraz - I was having the same issue when I first got my Blaze. Your sleep tracking setting may be set to Sensitive. In your online dashboard go to Device Settings -> Sleep Tracking -> Change to Normal. My fitbit has been much more accurately tracking my sleep since then.