12-23-2016
01:42
- last edited on
09-23-2021
13:01
by
AlvaroFitbit
12-23-2016
01:42
- last edited on
09-23-2021
13:01
by
AlvaroFitbit
Sleep mode has not worked in about 3 weeks...I've done everything to reset the app, Fitbit, my phone. Any suggestions?
Moderator Edit: Clarified subject
12-23-2016 05:10 - edited 12-23-2016 05:24
12-23-2016 05:10 - edited 12-23-2016 05:24
Well @JessicaF88 sleep mode is suppose to be automatic and their should be nothing that you need to do.
Saying that there are a few things I can think of trying
- A 2 button restart of the tracker, hold both the left and lower right buttons
- Shutting the tracker off through the settings screen. Note this might require a sync to set the time up.
- Setting the tracker up as a replacement device.
What I have noticed is if I sync to soon after waking it sometimes takes a few hours before the sleep shows up.
12-23-2016 08:16
12-23-2016 08:16
I've tried all of your solutions except setting it up as a replacement device. No the sleep hasn't shown up all since 12/01. Everything else works & syncs fine