Blaze sleep sensitivity

[Marcus446]

Can't figure out how to change Sleep Sensitivity nor find anything in the online manual.  Help.  My sleep reports are all wrong.  Thanks.

[FerdinandFitbit]

Hi @Marcus446. Welcome to the Community Forums! 🙂

If you'd like to change the sensitivity for sleep tracking, go to the account section at the bottom right corner of the app. Here, scroll down to Settings, go down to Advanced Settings and here look for "Sleep Sensitivity" and choose from normal to sensitive or vice versa.

Hope this works. Let me know if you need more help with this!

[Marcus446]

Did as you said.  There isn't a sleep sensitivity line in the advanced section.  I'm doing this on my Samsung s7.  Is that the problem?  Maybe I've got a bad Blaze.

[FerdinandFitbit · Accepted solution]

Don't worry @Marcus446.  Thanks for getting back!

If you open up the App, you will see the "Account" section at the bottom right corner. Tap on it. You will see the following screen where you need to scroll down until you find the "Advanced Settings" option.

Then, scroll down to the bottom, where you will find the option that says "Sleep Sensitivity". Here you will be able to make the changes. It should look as the following image:

Is this not what you see? If so, is there any chance you can share a screenshot of how it looks for you?

[Marcus446]

Finally got it switched.  The people at fitbit worked with me and solved the problem.  had to go on the website with my laptop to open the settings page where we could change it.  Appreciate all your help.

Mark