Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze step count zero out

Replies are disabled for this topic. Start a new one or visit our Help Center.

     I've been shutting down my Blaze at night so that the battery doesn't run down as quickly. I'm not using the sleep feature so it's not a big deal for me. 

     The issue is when I wake and turn the Blaze back on and then do a sync with my device, my steps and other activities are not "zero-ing out". The calorie count will zero out and the time will reset, but my step count and other activity logs do not reset. I've performed a dongle sync, hard reset (where you push the buttons), and even done a sync on different devices...all with no luck. 

     Any suggestions? Thanks in advance. 

Best Answer
0 Votes
0 REPLIES 0