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Blaze stopped logging sleep

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‎10-22-2019 10:18

‎10-22-2019 10:18

I’ve had my Blaze about a year and a half. It stopped logging my sleep after September 9th. I haven’t changed a thing nor have my sleep habits changed. I’m suspecting the cause is from a software update. I use the Blaze with my Samsung S10. I’ve tried all the suggestions that have been detailed in other forums with the same problem. Fitbit support, don’t even try to give me the work-around of adding a sleep log. That’s not a solution for something that worked fine before. I’m about ready to give up on Fitbit. 

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2 REPLIES 2

‎10-22-2019 18:40

‎10-22-2019 18:40

Hi, @ronsother! Have you tried restarting your tracker?

MakMak | Community Council

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‎10-23-2019 17:20

In response to MakMak

‎10-23-2019 17:20

You don’t know how many times I tried restarting. Like I said I’ve tried everything suggested in previous forums with the same problem. 

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