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Blaze stopped syncing

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‎09-19-2017 11:57

‎09-19-2017 11:57

My Blaze stopped syncing yesterday. It says it is connected and the sync symbol shows up for a decedent I manually sync but nothing happens. I tried resetting Fitbit and restarted the Bluetooth pairing but still nothing.

What can I do?

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‎09-19-2017 13:38

‎09-19-2017 13:38

Do you have any other bluetooth devices (such as an ipad) closeby?  If so, please turn off the bluetooth on them.  

Restart your phone and try syncing again.  

 

With syncing i find that it is usually the fault of my phone with interference of my ipad rather than the fitbit itself.  

 

Hope this helps.  

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‎09-20-2017 06:46

‎09-20-2017 06:46

Great to see you around @Twinkerchen, thanks for troubleshooting this by yourself and @kawaiiko for stopping by.

 

I would like to know if the instructions provided by our friend worked? Are you still having issues syncing your tracker? If you do, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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